Public offer agreement

VILNA CREATIVE LTD

Terms of Service (Offer)

Course “Content Technologies”

1. General Provisions

1.1. This document is an official offer by Vilna Creative Ltd (company number 17309850, registered address: 71-75 Shelton Street, London, WC2H 9JQ, England), hereinafter the “Provider”, to conclude an agreement for the provision of information and consulting services to any person, hereinafter the “Client”, who accepts this offer.

1.2. Acceptance of this offer occurs upon payment for the Provider’s services by the Client. The Agreement is deemed concluded from the moment of payment.

1.3. This Agreement is a public contract of adhesion; its terms are identical for all Clients.

1.4. This Agreement is concluded and performed in accordance with the law of England and Wales.

1.5. This document is drawn up in Russian and English. In the event of any discrepancy between the versions, the English-language version shall prevail.

1.6. Processing of the Client’s personal data is governed by the Provider’s separate Privacy Policy, available at: [insert link].

2. Definitions

2.1. “Offer” means this document.

2.2. “Website”: abramitova.com

2.3. “Provider” means Vilna Creative Ltd.

2.4. “Client” means any legally capable individual who has accepted the Offer.

2.5. “Course” means “Content Technologies”, the tier and price of which are selected by the Client (Автор / Профи / Резидент — Author / Pro / Resident).

3. Subject of the Agreement

3.1. The Provider grants the Client access to the selected Course tier; the Client pays for the services on the terms of this Agreement.

3.2. The scope of services depends on the selected tier:

• Author — access to Course video lessons for self-paced study;
• Pro — access to video lessons plus group feedback via Zoom sessions reviewing common mistakes;
• Resident — access to video lessons, group Zoom feedback, plus three individual consultations with the Provider and a personal “brand passport” (image style guide).

3.3. Access to Course materials is provided for 6 (six) calendar months from the start date of the Course, unless otherwise stated in the tier description on the Website.

3.4. The Agreement is deemed concluded upon receipt of full payment (or the first instalment where payment is made in instalments under Section 4).

3.5. The services are private educational/consulting services and do not constitute regulated education.

3.6. The Provider supplies the Client with knowledge, methodology, and feedback, but does not guarantee that the Client will achieve any specific results, as such results depend on the Client’s own actions and factors outside the Provider’s control.

4. Payment and Instalments

4.1. Payment for the “Resident” tier may be made in two instalments, the timing of which is agreed individually with the Client.

4.2. If the second instalment is not paid by the agreed date, the Provider may suspend the Client’s access to Course materials and group/individual activities until payment is received.

4.3. The “Resident” tier has a limited number of places and is enrolled by cohort.

5. Force Majeure

5.1. Neither party shall be liable for failure to perform its obligations where such failure results from circumstances beyond its reasonable control, provided the other party is notified promptly.

6. Right of Withdrawal and Refunds

6.1. Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, a consumer in England and Wales ordinarily has the right to withdraw from a contract within 14 days without giving a reason.

6.2. For digital content, this right ends once the Client gives express consent to immediate access before the 14-day period expires — which occurs upon payment and receipt of access to the Course.

6.3. The Provider voluntarily offers a refund within 4 calendar days from the start of the Course, upon written request to getquote@vilnavideos.com. After this period, no refunds will be issued.

6.4. Refunds are made using the same payment method used for the original payment, unless the parties agree otherwise.

7. Intellectual Property and Group Conduct

7.1. The Course and all its materials are the intellectual property of the Provider. Copying, distribution, or transfer to third parties is prohibited.

7.2. Sharing access to a paid tier with third parties is prohibited.

7.3. The Provider may remove a Client from group activities (chats, Zoom calls, Telegram) without a refund in the event of misconduct, including:

• provoking conflicts;
• insults;
• copying or distributing Course materials;
• fraud.

8. Use of Client Materials

8.1. The Client grants the Provider the right to use, free of charge, learning materials (testimonials, photos, videos, homework screenshots) for marketing and informational purposes.

8.2. The Client may object to such use by written request to getquote@vilnavideos.com.

9. Age Restriction

9.1. The Provider’s services are intended for individuals aged 18 and over. By paying for the Course, the Client confirms that they have reached the age of majority and have full legal capacity to enter into this Agreement.

10. Sanctions Compliance

10.1. The Provider may refuse to provide services, or suspend or terminate the Client’s access to the Course, where necessary to comply with applicable international sanctions, export control laws, or other mandatory legal requirements of the United Kingdom, the European Union, or any other applicable jurisdiction.

10.2. In such circumstances, the Provider will, where reasonably possible, notify the Client and refund any amounts paid for the unused portion of the services, to the extent permitted by applicable law.

11. Governing Law

11.1. This Agreement is governed by the law of England and Wales. Disputes shall be resolved in the courts of England and Wales, unless mandatorily provided otherwise by consumer protection law applicable at the Client’s place of residence.

Provider’s Details